What warranty comes with CheckMate Lasers? ANSWER Compare the CheckMate Lasers warranty to another model! ANSWER What type of support comes with the CheckMate Lasers? ANSWER Can users upgrade the CheckMate Lasers themselves? ANSWER

What warranty comes with CheckMate Lasers?
One (1) - Two (2) year warranty. The XM8 (King, Queen, Rook) & Desktop (Bishop, Knight Pawn) Series CheckMate Laser systems are covered with a two (2) year warranty, while the GrandMasterand LMM Series has a one (1) year warranty. Warranty is non-transferable!

The Laser Tube and Optics [mirrors and lens] are considered consumable items on the CheckMate Laser systems line of engravers/cutters and as such is covered under warranty for only a ninety (90) day period. The tube warranty is for manufacturer defects, not from typical use depletion (estimated lifespan of a CO2 glass laser tube is approximately 1,500 hours which equals approximately 1 year). The exception would be laser tubes from GSI (100w/140w), Synrad (200w/400w) & Rofin (300w/600w) having a one (1) year warranty.

Also once your a customer of CheckMate Lasers, your always a customer of CheckMate Lasers and we will take care of you and do what it takes to keep you productive and profitable.

Compare the CheckMate Lasers warranty to another brand.
Easily done! We are so confident with our equipment's durability and reliability that we stand behind our lasers equal to or longer than anyone in the industry. Although we have a two (2) year warranty on all of our XM8 & DT series models and one (1) year on our GM & LMM Series we like to think of ourselves along the same line as the venerable Maytag appliance. "It's great to have that warranty, but it's even better to never have to use it!" This is the confidence we have in our equipment.

What type of support comes with the CheckMate Lasers?
Once a customer of CheckMate Lasers, always a customer of CheckMate Lasers Your CheckMate Laser provides for lifetime technical support to the original owner (non-transferable). Not only will you have access to your sales rep for quick and reliable support for your laser, but you have access to our Las Vegas, NV staffed and fully stocked warehouse with technicians on hand and of course our XM8 Support Forums website. Through our Forusm we support everyday issues, from engraving, techniques, photographs, Windows, CorelDRAW, etc.

Can users upgrade the CheckMate Laser systems themselves?
YES Most updates/upgrades can easily be done by the customer in the field, such as, LCD upgrade, firmware upgrade, lens upgrade, etc. Laser tubes can be swapped out in a matter of minutes. When that time comes to make an upgrade contact us and we will guide you in the right direction and/or method in which to perform your desired upgrade.