ALL CheckMate Laser systems are meticulously inspected, tested and calibrated prior to delivery for quality control so our customers will not encounter unexpected surprises. This also ensures our on site destined technician will not have any issues to interfere with the onsite installation and training.

Most CheckMate Laser systems (exception: DT Series: Pawn) include on site installation, configuration and training. What does this entail?

Installation, configuration and testing:

• CheckMate Laser setup
• CheckMate Laser configuration
• CheckMate Laser calibration
• Customer computer configuration
• CheckMate Laser testing

CheckMate Laser Training:

• CheckMate Laser maintenance
• CheckMate Laser safety protocol
• CheckMate Laser operation

CorelDRAW Software instruction:

• XM8draw training
• CorelDRAW training
• Layout design
• Vector operations
• Image manipulation
• Jig creations

Materials instruction (dependent upon customer and availability):

• Wood
• Glass
• Coated metals
• Metal Marking
• Plastics
• Acrylics
• Others...

Service and Support

LECME, inc. understands that when you purchase a CheckMate Laser it might be far more than a personal hobby piece of equipment but more of a productive, profit generating, member of your company staff piece of machinery. With that said, we are here to assist you 24/7.

From telephone, email and fax support (contact info here) to online support via our XM8 Lasers Forums and of course through LouieAlvarez.com, the All Things Laser website we provide around the clock technical support.

You will be able to contact a live representative to help you address any technical questions, issues or concerns you may have. Each live representative has an extensive graphic design knowledge to assist you with your graphic images as well. The support staff also has full technical knowledge of your CheckMate Laser to assist in diagnosing CheckMate Laser specific problems. He or she will provide you with direct cell phone number and that representative will be your ongoing support. We pride ourselves in responding night or day within hours of you submitting your support request.